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Our first step on any commercial water loss is a full moisture assessment. We use a FLIR MR277 thermal imaging camera to find water that you simply cannot see with the naked eye. The thermal scans picked up saturation hiding in bathroom floors, walls near the restroom areas, and carpet throughout the office corridors. None of that moisture would have been caught by a basic walkthrough. This is why we don't skip the diagnostic phase - ever.
The manufacturing floor told its own story. Visible pooling across a wide stretch of concrete, right next to active machinery and equipment. That kind of exposure puts operations at a standstill. From there, we mapped out the full scope - demo, sanitization, and a structured dryout plan to pull moisture out of every affected area systematically.
Commercial water restoration is a different animal than a standard residential job. The square footage is bigger, the stakes are higher, and the need to get operations back online is real. We handle all of it - from the initial thermal scan and moisture mapping, all the way through demo and complete dryout. No subcontracting the hard parts out.
A lot of people don't realize we handle commercial buildings too. Whether it's an office suite, a warehouse floor, or a multi-story facility like this one, our team is set up to respond and execute. Flood damage doesn't wait for business hours, and neither do we.